He recognizes a superhero suit when he sees one but right now he's on patrol and he can't really just give out his real name like that. He takes her hand gently, still confused as to what that buzzing is but maybe...

"Uh, Spider-Man. Glad you weren't hurt. Usually the Ultra Hole's don't uh... appear that high up. Coulda been a nasty fall. Even I'd be a flat Spider after that one." He says casually.

"Anyways, you seem pretty calm about the fact you just fell through space and time so we're gonna save some time with unpacking that big ole case by just tossing it out the window. This is uh Alola-it's a region in this universe and if you talk to Officer Jenny or any of the Gaurdian's they'll get you set up for your time here and get you into a house and stuff. Until they can. Figure out how to send us all home."